The Beach Blog — shipping

I wanted to post about our updated shipping policy. After too many complaints about our courier service, I fired them. via GIPHY Good bye Courier (for professional reasons, I will not name them). Hello Australia Post. We offer a flat $10.95 shipping rate up to 5 kgs anywhere in Australia. We've done this for years because the rates were more competitive with a courier company than with Australia Post. However, over the past few months, these are some of the complaints I've received from my customers: *items being delivered to wrong address *items being 'return to sender' although customer gave 'authority...